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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Taffy Thomas

September 4, 2025

4  out of  5
rating by Taffy Thomas
"Brad was a pleasure to deal with. I called to get a quote on Renters Insurance and ended up with a policy. Thanks again for your help."
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charlene demman

September 3, 2025

5  out of  5
rating by charlene demman
"I would highly recommend Sherman Willis and his State Farm team. Ever since I have been a customer Angela has always gone above and beyond with any help I have ever needed. They are a fantastic group to work with and some of the friendliest people you will ever meet!"
We responded:
"Charlene, thanks so much for your many years of support of our agency. We're glad to have gotten to know you and your family over the years. Thanks for allowing us to continue to help!"
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Melanie

September 2, 2025

5  out of  5
rating by Melanie
"Best company to get insurance through they have the best rates and customer service is amazing they go above and beyond to get you set"
We responded:
"Melanie, welcome to our insurance agency, and thanks for taking time to leave this five-star review!"
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Julie J

August 30, 2025

5  out of  5
rating by Julie J
"Long time fan of Sherman Willis’ agency. Sherman listens and is a problem solver when it comes to insurance needs. And his office staff are top notch. Who answers the phone at 4:50p on a Friday afternoon before a long weekend ready to serve clients with an exceptionally great attitude and dedicated attention to service? Haley. She had a car added for our new driver in no time and we have insurance cards ready to go. If you need a State Farm agency, look no further! Highly recommend!"
We responded:
"Julie, thanks for being a long-time customer of our insurance agency, taking time to leave this review, and sharing your experience with our team!"
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Brad Sando

August 26, 2025

5  out of  5
rating by Brad Sando
"Everyone in this office is amazing and so accommodating. This team definitely understands the meaning of customer service! 2025 Update: So, I was in the office yesterday and again, can reaffirm that they are the best!"
We responded:
"Brad, thanks so much for this review and expressing confidence in our agency to meet your insurance and financial services needs!"
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Andee Capell

August 19, 2025

5  out of  5
rating by Andee Capell
"Very helpful and provided a lot of great advice and made the process easy!"
We responded:
"Andee, thanks for your very nice review, and welcome to our agency!"
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Mary Jo White

August 15, 2025

5  out of  5
rating by Mary Jo White
"Tyanna Jefferson is always so helpful answering any questions we may have. State Farm is the best for our auto and home insurance needs."
We responded:
"Mary Jo, thanks for taking time to leave this five-star review of our insurance agency and sharing your experience with our team!"
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Daniel Hamill

August 12, 2025

5  out of  5
rating by Daniel Hamill
"The Sherman Willis State Farm insurance Agency is top notch! Thankful for their excellent service!"
We responded:
"Dan, we appreciate you and your family! Thanks for taking time to leave your review. We most definitely try to do our best to help."
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Brian Hardiman

August 12, 2025

5  out of  5
rating by Brian Hardiman
"Great been with them for a while now"
We responded:
"Brian, thanks for taking time to leave this five-star review of our insurance agency and sharing your experience!"
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Paola Garcia

August 7, 2025

5  out of  5
rating by Paola Garcia
"I’ve been with Sherman at State Farm for a few years now, him and his team are always quick to respond and super helpful when I have questions (even the dumb ones lol) I am super appreciative of them and all the quick help I’ve received! Thank you Angela!"
We responded:
"Thanks so much for taking time to leave this five-star review of our insurance agency and for allowing us to help you over the years with all your insurance and financial services needs!"
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Dakotah York

August 5, 2025

5  out of  5
rating by Dakotah York
"Brad was great help and always answered the phone"
We responded:
"Dakotah, thanks for taking time to leave this five-star review of our insurance agency!"
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lane wood

August 5, 2025

5  out of  5
rating by lane wood
"Brad was very helpful and informative! I got all the coverage I needed for a competitive price!"
We responded:
"Lane, welcome to our insurance agency, and thanks for taking time to leave this five-star review!"
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lantz glynn

August 5, 2025

5  out of  5
rating by lantz glynn
"went from paying $300 a month down to $56 a month lol saving me almost 3 grand a year. Thanks again Brad"
We responded:
"Lantz, welcome to our insurance agency, and thanks for taking time to leave this five-star review!"
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Thomas Warren (Mayor's Chief of Staff)

August 5, 2025

5  out of  5
rating by Thomas Warren (Mayor's Chief of Staff)
"5 Star Customer Service at Sherman Willis - State Farm Insurance. TW"
We responded:
"Thomas, thanks for taking time to leave this five star review!"
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Paul Marek

July 28, 2025

5  out of  5
rating by Paul Marek
"Great service this morning. Added a different truck, and applied for a reduction in premium for a new roof. Thank you, Tyanna, much appreciated."
We responded:
"Paul, thanks for being a loyal customer for many years, taking time to leave a review, and sharing your experience with our team!"
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Cheri Schnepp

July 28, 2025

5  out of  5
rating by Cheri Schnepp
"Ty always responds very quickly to voicemails and/or emails. Provides superior customer service! Goes above and beyond!"
We responded:
"Cheri, thanks for taking time to leave this five-star review of our insurance agency!"
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Diane Daro

July 28, 2025

5  out of  5
rating by Diane Daro
"Brad Loftin and Sherman Willis have been great to work with and very prompt to reply with all our questions. They offer great service at a great price."
We responded:
"Diane, welcome to our insurance agency and for taking time to leave this five-star review of our insurance agency!"
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D Philmon

July 26, 2025

5  out of  5
rating by D Philmon
"Haley is absolutely amazing! She provided me with superb customer service, she’s very knowledgeable, attentive, prompt, and made the process of my switching over to State Farm from another insurance company seamless! Haley, I truly appreciate you!!"
We responded:
"Daphne, welcome to our insurance agency and for leaving this five-star review of our insurance agency!"
Profile photo of Sam Breakfield

Sam Breakfield

July 24, 2025

5  out of  5
rating by Sam Breakfield
"Haley at Sherman Willis State Farm Insurance Agency is 2nd to NONE! 😀 Since switching to State Farm she has been so, so helpful with all my auto needs! Whenever I call, she always willing to answer my questions, obtain the information that I need to make an informed decision as it relates to my insurance needs! She returns my calls in a timely manner as well! I really glad and fortunate to Haley/State Farm to handle all my insurance! Thank you Ms. Hayley! 😀🙏"
We responded:
"Sam, welcome to our insurance agency, and thanks for taking time to leave this five-star review as well as sharing your experience with our team!"
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Asha Tolbert

July 23, 2025

5  out of  5
rating by Asha Tolbert
"State Farm was able to provide me with great and affordable insurance for my home. Their agents are great. I would recommend them to anyone!"
We responded:
"Asha, welcome to our insurance agency, and thanks for taking time to leave this five-star review!"
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Brittany Wetzel

July 22, 2025

5  out of  5
rating by Brittany Wetzel
"Always friendly, kind, and can help with most problems."
We responded:
"Brittany, thanks for taking time to leave this five-star review of our insurance agency!"
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Keesha Harbour

July 22, 2025

5  out of  5
rating by Keesha Harbour
"Angela was very helpful,patient & polite.I will definitely keep doing business with your company!!"
We responded:
"Keesha, thanks for taking time to leave this five-star review of our insurance agency!"
Profile photo of Melissa McIntyre

Melissa McIntyre

July 22, 2025

5  out of  5
rating by Melissa McIntyre
"Super helpful and fast! Great experience! I’ve been with them for 14 years. They are personable and have helped through all of my life changes and needs."
We responded:
"Melissa, thanks for your 5-star review of our insurance agency and for being a long-time customer!"
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E Jones

July 21, 2025

5  out of  5
rating by E Jones
"Always excellent service! Thanks Angela and team for always being so helpful."
We responded:
"Thanks for taking time to leave this five-star review of our insurance agency!"
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Cheryl Marie

July 17, 2025

4  out of  5
rating by Cheryl Marie
"I like them a lot they are good with me go over everything good place to have insurance"
We responded:
"Cheryl, thanks for taking time to leave this review of our insurance agency!"